Privacy Policy

1 – Information Collection and Usage

During your shopping experience, we gather personal details including your full name, shipping/billing addresses, and contact information as essential components of our transaction process. Our systems automatically capture your device's IP address and browser specifications to optimize your browsing experience and ensure compatibility. Marketing communications: Subject to your explicit approval, we may share updates regarding our offerings, product launches, and relevant announcements via email.

2 – Permission and Consent Management

Granting Authorization

By sharing personal details for transaction completion, payment verification, order processing, shipping arrangements, or product returns, you authorize our collection and utilization of this information solely for these specified functions. Should we require your data for additional purposes, including promotional activities, we will seek your explicit permission or offer you the option to decline.

Revoking Authorization

You maintain the right to revoke your consent for ongoing data collection, processing, or sharing at any point by reaching out to us at info@elliotgrey.com.

3 – Information Sharing

We may share your personal data when legally mandated or in cases where our Terms of Service have been violated.

4 – E-commerce Platform Integration

Our online storefront operates through Shopify Inc.'s comprehensive e-commerce infrastructure, enabling us to deliver products and services effectively.

Shopify maintains your information within their secure database systems and platform architecture. All data resides on protected servers with robust firewall protection.

Payment Processing: When utilizing direct payment methods, Shopify securely manages your payment card details using encryption protocols compliant with Payment Card Industry Data Security Standards (PCI-DSS). Transaction records are retained only for the duration necessary to finalize purchases, after which they are permanently removed.

PCI-DSS compliance ensures secure payment processing throughout our platform and with associated service providers. Additional details are available in Shopify's Terms of Service (https://www.shopify.com/legal/terms) and Privacy Policy (https://www.shopify.com/legal/privacy).

5 – External Service Provider Policies

Our third-party service partners typically collect, process, and share your information exclusively to deliver their designated services.

Nevertheless, specific vendors including payment processors and financial gateways operate under their own privacy frameworks regarding information we must provide for transaction completion. We encourage reviewing these providers' privacy policies to understand their data handling practices.

Note that certain providers may operate from different jurisdictions than yourself or our business, potentially subjecting your information to varying legal frameworks based on their operational locations.

Upon leaving our website or being directed to external platforms, you are no longer subject to this Privacy Policy or our Terms of Service.

External Links

Links within our store may redirect you to external websites. We cannot control these sites' privacy practices and recommend reviewing their individual privacy statements.

Analytics Integration: We utilize Google Analytics to monitor website traffic patterns and page engagement metrics.

6 – Data Protection Measures

We implement comprehensive security protocols and industry-standard practices to prevent unauthorized access, misuse, alteration, or destruction of your personal information.

Credit card information is secured using SSL (Secure Socket Layer) encryption and stored with AES-256 encryption standards. While no online transmission method guarantees absolute security, we maintain full PCI-DSS compliance and adhere to established industry benchmarks.

7 – Cookie Implementation

Our website employs cookies to enhance functionality and user experience. For detailed information about Shopify-related cookies, visit https://www.shopify.com/legal/cookies. We utilize cookies to enhance site performance and services (including preference retention), conduct analytics, and understand user behavior patterns to improve service delivery. We may authorize third-party services to implement cookies for enhanced service personalization and advertising optimization.

Cookie Management

While browsers typically accept cookies automatically, you can modify these settings through your browser preferences. Disabling cookies may limit functionality and prevent certain features from operating correctly. Cookie blocking may not completely prevent information sharing with third-party partners including advertising networks.

You can adjust cookie preferences through our website's cookie banner that appears during your initial visit.

8 – Policy Modifications

We retain the authority to modify this Privacy Policy as needed, and we recommend periodic review. Updates become effective immediately upon publication. Material changes will be prominently communicated to ensure transparency regarding our data collection, usage, and disclosure practices. In the event of business acquisition or merger, your information may transfer to new ownership to maintain service continuity.

Need a hand?

We’re around Monday to Friday, 9:00 - 17:00 GMT

Drop us an email: info@elliotgrey.com
Give us a ring: +447520640523

Company Details

Trust Ads s.r.o.

Company Number: 21681953
DUNS Number: 764384156
VAT Number: CZ21681953

Business Address:
Křižíkova 44
Prague 18600
Czech Republic